What is Good Practice in Performance Management?

The design of a performance management system must be closely aligned with an organisation’s culture. A sound, robust Performance Management system also incorporates a number of good, well researched practices, including:

  • Clear linkage to strategic organisational goals and business planning process
  • Partnership approach between leaders and staff – goal setting and performance evaluation is shared between leaders and staff
  • Clear, measureable key result areas
  • Clear expectations of appropriate behaviour
  • Regular honest, regular and timely feedback throughout year
  • Dealing with any performance problems as soon as they appear
  • Tracking performance progress throughout year by both parties with at least annual evaluation
  • Recognising achievement.

Where development is included in the system, progress is tracked throughout year and reviewed at least annually.